Join Date: Feb 2006
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Not sure if this is correct way to use site but here goes:-
I bought (6th) renault a laguna 2.0 5 door in dec 2005 already had very good hands free kit(£350) installed in old car and as part of purchase deal wanted it transfered to new car. Assured by dealer 100% no need to transfer came with bluetooth, what a load of rubbish!!!!!
Changed phone/supplier so that had best reception etc
still load of rubbish went back to dealer, as I had found out can purchase cradle and lead to connect to aerial, asked if they would supply free or would they go half way to cost and was told NOT OUR PROBLEM deal completed, when I pointed out what was said at day of purchase, not interested.
Emailed Renault UK and though they said could see my point of view they can't make dealer toe the line.
So very disappointed with attitude of both Dealer Holdcroft Hanley and Renault UK.
When I think of the thousands of pounds I have spent on Renaults over the las few years, I think this might be my last