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post #28 of (permalink) Old 27th August 2008
S.M.A.R.T.(y) Pants
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Can't agree with you there Noel.

Manufacturers & dealers make far more from servicing & repairs than from the initial purchase.

Lets face it - everyone buys a car based on its price vs their budget. They may then refine their choice taking into consideration fuel economy, road tax bracket, servicing intervals, locality of dealer, projected resale value., finance package The factors they won't look at is the prices of spares or the dealer's labour rates. Therefore, because there is no focus on this, there is no comparison, and ultimately, no reason for competition.

The customer only finds out at the service point what they need to pay.


This job should never be complete - the day I think I've done it all, is the day I resign.

S.M.A.R.T. Technician
Currently in VelSatisfied's garage:
2005 FIAT Ducato 2.8JTD LWB Gran Volume, 2000 Kawasaki ZZR 1100 D7 'fullpower' in black + full GIVI & KAPPA luggage, 2007 MB R-Class 320 CDi Sport LWB uprated by Brabus to 300Bhp don't know if there's a 155mph limiter - will be fun finding out! 2004 Mercedes Vaneo 1.7 CDi Ambiente 7-seater
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