Join Date: Jul 2006
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Renault don't get any money from the labour charged on jobs. The dealerships are free to set their own labour rates, but must only charge for the standard time set for each job (e.g. service = 2.1 hours). Renault's warranty department will have agreed labour rates for performing warranty repairs.
The dealership also gets a mark up on parts, which (if like Ford) have 3 re-order cycles; stock, rush, IVO (Immobilised Vehicle Order). Each of these stages will be weekly, twice weekly, or next day delivery, and will also incur a sliding scale surcharge on the part price charged to the dealer.
Of course, I haven't mentioned the VAT aspect which heads directly to the Government coffers...
Hope that helps,
This job should never be complete - the day I think I've done it all, is the day I resign.
Currently in VelSatisfied's garage:
2005 FIAT Ducato 2.8JTD LWB Gran Volume, 2000 Kawasaki ZZR 1100 D7 'fullpower' in black + full GIVI & KAPPA luggage, 2007 MB R-Class 320 CDi Sport LWB uprated by Brabus to 300Bhp don't know if there's a 155mph limiter - will be fun finding out! 2004 Mercedes Vaneo 1.7 CDi Ambiente 7-seater