Join Date: Aug 2008
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Well I went in this morning all ready to let them have it and the manager had a chat with me in the office, apologised unresevedly for the issues that had been missed and their repair failing. Said his tech had held his hands up and admitted he'd messed up and was sorry.
The best bit though is that they also knocked £70 off the price of replacing the pads and discs, they're tensioning the handbrake free of charge, discounted the new wiperblades and I'm getting a free retest.
I was shocked at their helpfulness to say the least, so I'm now not that miffed anymore, at least the car should be like new when its finally back home YAY!!!
Currently in samdoh27's garage:
W reg clio mtv and 03 reg laguna II 1.8