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post #93 of (permalink) Old 30th April 2006
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Glad to hear that you are OK. It is not acceptable that this can happen.

See if the insurance company can arrange an independant inspection to determine why this happened, or pay for one yourself, this could help with the complaint to Renault.

Contact Renault to notify them of the problem and ask them if they want to inspect the car.

Contact VOSA (Vehicle Inspectorate) who could recommend a recall to Renault.
Email :

It is the responsibility of the manufacturer to inform the Vehicle Inspectorate when substantial evidence of a safety defect that requires remedial action, has been confirmed. Additionally, evidence may be presented to the manufacturer by the Vehicle Inspectorate as a result of investigations into accidents, and safety defects which have been brought to their attention from other sources.
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