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post #9 of (permalink) Old 10th January 2009
Technical Supremo

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I would agree - contact trading standards as soon as possible. A large car dealership part of a multi-national company close to where I live did some shoddy service work to a car and ended up in court and fined 5000. The adverse publicity didn't do them any good whatsoever.
The customer in question believed he had to use this garage in order to maintain his warranty. He had doubts before he left his vehicle in for service and had secretly marked all filters with a magic ultra-violet pen.
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