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post #9 of (permalink) Old 8th April 2009 Thread Starter
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Angry still snafu

car went into dealer on monday to get paint chips sorted and new front bumper with parking sensors put on. was told car would be ready tuesday.
come wednesday afternoon when I phoned , it still was not ready.
picked it back up wednesday evening about 7 pm.
paint chips seem to be gone, good so far.
noticed an annoying rattle coming from the dash area.
then noticed that they had drilled into existing bumper and fitted sensors. not flush.
looking to see where rattle was coming from I noticed that the facia had been levered off with inappropriate tools. the marks look like it has been screw drivered off.
and radio is not fitted in properly now.
the switch for the front sensors is meant to be under the steering wheel. there is a space to pop out and put in a switch.
not at this dealer.
he has fitted a wee led push switch beside the gear lever. it looks cheap and nasty.
straight back on the phone within 10 mins of picking up car.
taking it back in tomorrow.
getting so peeved off with this dealer.
wife wishes she had never bought car as it has been away for repair for 5 days out of the 9 days we have owned it.
and the dealer is making a right mess of the car ie
we reckon we should have a new front bumper with the sensors recessed in. the correct switch for the sensors installed . so how are they gonna fill the hole they have made where they have drilled to put the led switch in.
and how can they repair where they have levered off the facia panel.
My mate owns a garage in rutherglen, glasgow and he was shocked at the f*ck up they were making of the car.
WE are getting to the stage where we are ready to tell them to stick the car and demand a refund after all they have sold us a brand new car which immediately needed repaired and had specified parts ie sensors missing and they have made a right mess fitting them.

Any advice folks?
Currently in indy's garage:
1999 megane scenic 1.9 tdi and the wife has a 2005 espace 2.2dci dynamique with panoramic sunroof
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