Join Date: Apr 2008
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I had one small area (5mm round) of paint flaking on my 03 Passat. VW arranged for an independent inspection and it was concluded that there was a spec of contamination left on the metal prior to painting. So, a manufacturing defect can affect just a small area.
The key to being successful with mine was that the paint had not been broken, so it must have been under the paint in the first place, so the entire tailgate was re-sprayed under warranty.
Unfortunately, if the paint is broken, then they will always try and say that it was due to a chip.
Currently in martin999's garage:
2011 (11) VW Passat 2.0 TDi SE + options in Island Grey, 2011 (11) Honda CB1000R in Pearl Cool White... oh and a 2004 (54) Secnic II 1.5dCi Dynamique in Ottoman Blue !