Join Date: Feb 2007
Nominated 16 Times in 67 Posts
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Quite a number of fair points have been raised on this topic but I think the key issue may actually rest with "if those who are entrusted with it, are trained and can act responsibly"
Maybe we should have a poll on members experience on dealing with so-called parts staff at their local dealers regardless of manufacturer. It may help other members to avoid some difficulties and help dealers see the problems from a different view.
From persoanl experience I have found parts staff at independent motor factors to be more knowledgable and helpful than most official dealers
Currently in madnoel10's garage:
Honda Civic 1.4l