Join Date: Jul 2009
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Yes I get that. What I don't understand is why he wanted to plug the car in to confirm his diagnosis. I asked if that would correctly diagnose a key fault he said "no"; so why do it?
Why not just order the key and be done with it?
Perhaps I'm not making myself clear. He knows it needs a new key. I know it needs a new key, but he wont order a new key until he has plugged the car in (and charged me £51.00) to correctly diagnose the problem even though the key cannot be checked by plugging the car in.
It's revenue generation. Nothing else. It's certainly not good practice.
Last edited by KevinHeath; 20th July 2009 at 05:02 PM.
Reason: more info