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post #2 of (permalink) Old 8th October 2009
Renault UK
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Hi Katie

Renault aims to provide the best possible service to its customers and is concerned that some owners have experienced problems with the Scenic II instrument panel losing the display. This model was launched in 2003 and, since then, 159,000 have been sold in the UK.

We have investigated these cases of the instrument panel losing the display and found that they chiefly relate to 2004 and 2005 Scenic II models. These vehicles are now outside the standard manufacturer three-year warranty but we will help customers to have a new replacement instrument panel fitted to their vehicle, in the event of a failure, within the Renault UK Dealer network for £100.

We also invite any customer who has already paid more than £100 for this repair in the Renault UK Dealer network to contact Renault Customer Services to discuss a refund of the difference.

Any customer concerned about his or her Renault Scenic II should contact Renault***8217;s Customer Services team directly on 08000 72 33 72, or by email at .
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