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post #6 of (permalink) Old 9th October 2009
S.M.A.R.T.(y) Pants
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I'm sure Renault Customer Services operate a Goodwill Policy to cater for out of warranty items, much as the Ford Customer Relationship Centre where I was a manager for 5 years. At the end of the day, goodwill is not the same as a warranty, which in turn does not equal cost-free motoring either.

Every car manufacturer has its quality problems, mainly because there are few component suppliers, so if there is an issue with one component, it can apply across many different marques.


This job should never be complete - the day I think I've done it all, is the day I resign.

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