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post #5 of (permalink) Old 9th December 2009
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Re: Any advice on where I stand?

If you bought from a business rather than a private seller, then you should have recourse through The Sale of Goods Act. If a fault arises within the first 6 months of ownership, it is deemed to have been present at time of purchase unless the seller is able to prove otherwise. The act applies to second-hand goods too, as long as they were bought from a business rather than a private seller.

The 4 month delay troubles me. It sounds like deliberate stalling tactics, and if you've now had the car for more than 6 months, it may be up to you to prove that it was faulty at time of purchase. Hopefully, the Audi dealer that you made enquiries to would be prepared to back you up on this.

In your shoes, I'd accept either an official Audi unit or a third-party replacement that is superior to the factory fit one. It strikes me as a fair trade to have a non-Audi unit if you end up with a better system as a result. If his best offer is 100 quid, then I'd see him in court.
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