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Re: Opps.... I clipped a kerb in my new(ish) Laggy2
IF your car was repaired at the insurance companies approved repairer, You have a min 2 year gaurentee on the repairs.
You have given the garage a chance to fix it so if you now complain to your insurers, you can now refuse to go back, then the insurer will have to have a engineer come and inspect the repairs. THEN another garage (your choice or the insurers) can do the rectification work and bill the first garage for the cost.
There are departments at insurers that deal with approved repairer complaints.
If its the company I think it is, it depends on the time of day to which part of the world answer the phone.
Take pics of the bits your not happy with, receipt's of things like the jig checks and it proves the repair was sub-standard.
Currently in Tiggerz_SRi's garage:
Audi a4 v6 avant, used to have bmw 525d se estate, 2001 Toyota Previa 2.4 VVTi GLS, '98 R FORD Galaxy 2.3 Ghia X a Espace III 2.2dT RXE and a Lag I 1.8RT!