Renault Forums :: Independent Renault forum - View Single Post - Renault Scenic II - Access the resistor pack in 5 mins.

View Single Post
post #77 of (permalink) Old 22nd February 2010
Adam Whitehouse
Junior Member
Join Date: Jan 2010
Posts: 3
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Thanks: 0
Thanked 0 Times in 0 Posts
Re: Renault Scenic II - Access the resistor pack in 5 mins.

The blower failed completely on my 04 Scenic about 6 weeks ago. I booked it in to local Renault garage for diagnostics a couple of weeks ago and was quoted a wopping 445.05 (notice the 5p!) for it to be rectified. At this point my wife phoned Renault Customer Servies, spoke politely to them about the problem and after a bit of tooing and froing they agreed to pay for the whole job! They were extremley helpful and when a second problem was picked up by the garage (cam sensor) they agreed to pay half. By being polite but persistant we got 600 worth of work done for 60! I can't praise Renault Customer Sevices enough, efficient and helpful - what customer service is all about

Adam Whitehouse is offline  
For the best viewing experience please update your browser to Google Chrome