Join Date: Nov 2005
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Lag 11 overly problematic?
I am now an ex-Renault owning convert. I have posted previously on my tales of woe concerning the first, and only, Renault I ever owned. A 2002 Laguna 11, 2.0l 16valve, Initiale with all the bells and whistles.
A beautiful car, with oodles of comfort and style. I owned it, from new, for three years. I drive about 10,000 miles a year, a careful driver and kept it in pristine condition. To say I loved the car would be an understatement. However she became very unreliable, forever going into the dealers, who tried very hard to remedy the succession of electrical faults, but her condition deteriorated. Finally the dealer washed his hands of the car, saying they had just about replaced every electrical part, except the wiring loom. By now the car had just slipped out of warranty. I know I could have pursued them under the terms of consumer legislation, but Mr.Renaults pockets are deeper than mine.
I therefore traded her in, losing a packet, although the dealer of a very British, but American owned, car which I negotiated to purchase, gave me a better than expected trade in on the Laguna.
Their are certain things about the Laguna I miss, such as, the seats which are much more comfortable. The climate control is more sophisticated and subtle. The overall drivers comfort.
I feel that Renault have lost a huge opportunity to steal a march over their german rivals. If they had paid more attention to the reliability issues then this forum would have been as devoid of compaints as some other forums.
Having said that, I still follow this forum because it is bright, lively, sometimes amusing, but most of all very informative.
Unless Renault get their act together and address the issues that figure large in this forum, they will lose many other customers, in the same way they lost me. I miss my Laguna, but I do not miss the desperation and sometimes despair it reduced me to.
I wish someone at Renault was reading these threads and would act upon them.