The guy that wrote the reply is having a laugh ain't he. Does he think everyone is stupid with no technical know-how.
What makes me think so - well I quote from his letter
"A bonnet catch has many moving and functioning parts"
The secondary bonnet catch consists of a lever, a spring and a pin. Now maybe I can't count but I make that whole total of three parts and in my opinion no way can I stretch my imagination to make that many.
Now how on earth does he arrive at that conclusion or is some numpty feeding him mushroom food.
His next point and I quote:-
The Code defines a safety defect asa ‘feature of design or construction liable to cause a significant risk of personal injury or death.’
Well if a bonnet flying up and obscuring the drivers vision when travelling at speed isn't liable to cause personal injury or death I just can't understand his reasoning whatsover.
I suggest you keep writing as he seems to be suffering from foot and mouth disease - yes every time he opens his mouth he puts his foot in it.
Obviously VOSA needs a clear out starting at the top - me thinks.
I have always had suspicions that it wasn't so much Renault who let people down in this instance but VOSA - now I'm convinced - well and truly.
In all honesty I personally think this man should hang his head in shame.