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post #3 of (permalink) Old 28th May 2010 Thread Starter
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Angry Re: Laguna 3 - Misbuild from the factory...

Well - just had a call from Renault UK.

Basically - they don't see it as being an issue - and want to continue with the repair.

With regards the implications of owning a car labelled as misbuilt by the manufacturers themselves, they couldn't give a toss.

"These things happen" and "It's only a single component" are there attitude.

Thanks Renault - I guess you just proved to me why I should have listened to all the people who say "I wouldn't buy a Renault - it's French".

I will never - ever - buy another Renault and I will make sure anybody I ever speak to knows about how they deal with customers.

Thankfully - I still have the finance company option !

Currently in Donkeh's garage:
2010 Renault Laguna III Dynamique S 2.0 dCi 150 Sports Tourer
Donkeh is offline  
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