Join Date: Apr 2009
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Re: Laguna 3 - Misbuild from the factory...
Well - just had a call from Renault UK.
Basically - they don't see it as being an issue - and want to continue with the repair.
With regards the implications of owning a car labelled as misbuilt by the manufacturers themselves, they couldn't give a toss.
"These things happen" and "It's only a single component" are there attitude.
Thanks Renault - I guess you just proved to me why I should have listened to all the people who say "I wouldn't buy a Renault - it's French".
I will never - ever - buy another Renault and I will make sure anybody I ever speak to knows about how they deal with customers.
Thankfully - I still have the finance company option !
Currently in Donkeh's garage:
2010 Renault Laguna III Dynamique S 2.0 dCi 150 Sports Tourer