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post #3 of (permalink) Old 18th July 2006 Thread Starter
grand scenery
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Horatio thanks for that.
The thing is, I complained to renault customer services , I had the standard " we are sorry to hear about your disatisfaction....... " letter, promising to investigate.
Have now received a reply from them saying that " it was practice to charge for cars when owners cars are in for servicing, the recalls are out of the dealerships control "
This is not very good imo, I have pointed out that given it was a recall by renault then surely they should be a bit more sympathetic, apparently no.
The old argument isnt it? they have your money then promptly put up the two finger salute when you expect a bit of " courtesy "
I might take it up with my local consumer protection department.
Thanks anyway
Arnold clark warrington if anyones interested.
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