Join Date: Jul 2005
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Horatio is right. The dealer does NOT have to provide you with a loan /courtesy car. They only do it as a "courtesy" to customers to keep them on the road. Others provide a free collect/deliver service others will take you on to work/home and then pick you up again at the end of the day.
How much did they charge you? Our dealer provides free cars, typically a 2 week wait but you have the option to pay a £5 XS waiver as the insurance xs is £1000! They also ask you to pay for any fuel you use - if you return car with low fuel light on they may withdraw the courtesy car service to you if you do it again.
Also some dealers ( our Citroen dealer in particular) will not let you have a courtesy car for jobs that take less than an hour!
Currently in SportTourer's garage:
2010 Laguna III SportTourer Initiale Tom Tom.