Join Date: Feb 2007
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Re: BBC Watchdog report :: Faulty Renault Clio bonnet catches
It would appear those concerned have gone into "civil service" defensive mode which is "keep faffing and fudging until the complainant get fed up and goes away"
This attitde by public servants is endemic at all levels of goverment and is more so in government statutory bodies. In other words government ministers and their departments are dictated to by their civil servant staff - nothing new in that now is there. Sadly the only means the public have of combatting such attitudes is to constantly badger those concerned either at a personal level or via the press.
Apart form specific safety issues VOSA receive £24.5 million in goverment grants plus a further income of £159.8 million in fees. So in essence VOSA recieve a total of 184.3 million (94% of their overall budget) from the public yet aren't easily subject to scrutinisation either by the public or government ministers without having to go through a whole complicated enquiry procedure.
In all honesty in my opinion this situation just is not good enough and needs radically overhauled as soon as possible. Come on Mr Government Minister - its our money that's funding this dept can we have some accountabilty please.
The above financial figures are from VOSA's 2009/10 published business plan which in itself is the biggest load of waffle I've ever set eyes on
See link below.
Currently in madnoel10's garage:
Honda Civic 1.4l