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post #109 of (permalink) Old 18th October 2010
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Re: Renault Scenic II - Access the resistor pack in 5 mins.

Originally Posted by Adam Whitehouse View Post
The blower failed completely on my 04 Scenic about 6 weeks ago. I booked it in to local Renault garage for diagnostics a couple of weeks ago and was quoted a wopping 445.05 (notice the 5p!) for it to be rectified. At this point my wife phoned Renault Customer Servies, spoke politely to them about the problem and after a bit of tooing and froing they agreed to pay for the whole job! They were extremley helpful and when a second problem was picked up by the garage (cam sensor) they agreed to pay half. By being polite but persistant we got 600 worth of work done for 60! I can't praise Renault Customer Sevices enough, efficient and helpful - what customer service is all about


I am currently in dispute with renault for the exact same problem. To help my case would be good if you can give me any details on your case that i can refer them to

Currently in StuMott's garage:
2004 Grand Scenic
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