Originally Posted by OG
Tell the Hire Car company to go whistle - if you'd lost the card then fine but you can't be expected to pay for a malfunction i like this.
Thanks for your response. Trouble is they've already deducted the cash from our credit card (having said there was nothing to pay when we returned the replacement car) and our cc company don't want to know. I'm therefore trying to gather evidence for (e.g.) Small Claims proceedings.