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I have the same problem, though I'm not particularly bothered about it. I gather that all Clio sunroofs rattle, so any new one the dealer might put on my car is unlikely to be any better. If it's any consolation, the sunroof on my 3.0 litre Subaru Legacy Spec B also rattles slightly when fully open.
Look on Renault UK's website for the customer service number, by the way.
Currently in mrtotty's garage:
2011 Clio dCi 88 Expression Eco