Join Date: Mar 2011
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Re: Laguna Rear window explosion
No, It's not under warranty. The car is 4 years old. Already tried Autoglass and other major glass dealers and through my insurance. No one has got this rear glass window in stock. We tried Renault as a last resort. It seems as though the customer service is only interested if you have a brand new car, in the past there have been other issues with the car and Renault have always been very good, there was also an issue with the front windscreen last year where it was blotching and become virtually impossible to see out of. Renault payed my excess on the insurance when Autoglass replaced it. About this time last year the back window exploded and we didn't give it much thought until it happened again 3 weeks ago.
Currently in jacquiek's garage:
2007 Renault Laguna II sports tourer