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post #3 of (permalink) Old 25th March 2011
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Re: Bodywork damage after service?

It is very possible.

I had similar experiences at a Ford main dealer I used (ironically, I was a manager in a customer service centre for the same manufacturer)...

The difficulty will be in getting them to admit liability, as it wasn't noticed until after the car has left their premises. (a bit like noticing you have been short-changed after leaving the shop).

You can ask them about it, but don't be surprised if they give you a blank look.

I always walk around any car/van which has been away for a repair - it just has to happen once to make you suspicious.

I presume the heavy scratches could be from the seatbelt being caught in the door?

Best of luck,


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