Join Date: Mar 2011
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Re: Where's my Scenic?
I am very grateful indeed to everyone who has taken the trouble to reply with their advice which I found very encouraging.
I spoke at length this morning to a helpful Manager at Renault UK Customer Services. I was advised to hold onto my car until I return from holiday especially as I haven't had a definite delivery date yet. The car is at the point of import having cleared Customs. The financial arrangement/incentive which had been put to me for early settlement by the Dealer, she regarded as very unusual. I have spoken to the Dealer and their request to me for car/cash has now been withdrawn.
Customer Services wish to talk to me again once I have taken delivery just to make sure everything is ok.