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post #9 of (permalink) Old 1st December 2011
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Re: renault parts from main dealer, aaarrrhhh!!!

You were totally within your rights to demand a like for like hire car. Once when I was rear ended and my car (The Laguna II at the time) was off the road for 6 weeks the garage gave me a Citroen C1 as a courtesy car. I was due to drive 500 miles up to inverness the weekend after the accident and there was no way I wanted to travel that distance in such a small car. Anyways, after a quick call to the other persons insurance company, they paid for the hire of a brand new Passat (god how bland and boring are they inside).

I agree with Paul, its very strange that they hired you a Vauxhall ! You may also want to clarify with the dealership that it is they who are paying for the hire car and not you - perhaps get it in writing too, and also do like Paul says and give RCS a call.
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