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post #11 of (permalink) Old 1st December 2011
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Re: renault parts from main dealer, aaarrrhhh!!!

Originally Posted by madnoel10 View Post
What's the old saying - beware of strangers bearing gifts eh!!
And another one is looking a gift horse in the mouth...

But something really doesn't add up here - this is a standard of customer service which would be typical for Lexus/Bentley-levels.

But paying 30-40 per day to keep someone who owns a car 3years out of warranty driving around in another manufacturer's product for something as 'essentially' as trivial (sorry) and as open-ended as a parts shortage, really doesn't make any sense at all.

Ford wouldn't give vehicle hire for customers whose 'new' car had been delayed - and just needed shipped, so this just makes me think that either a bill for car hire is being acrrued (to be presented to the customer), or that something sinister has occured to the car, which is being covered-up.

Working in the motor trade, I've heard a lot of horror stories of garage employees taking and mis-using customer cars (some stories make the headlines), and only recently have been advising someone whose skyline gtr (which was in the process of being sold) was written-off by a driver who was taking the car to their garage to be MOT'd.

I'm not trying to worry the OP, but I would have my doubts that 'good intentions' are whats paying for the zafira.


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