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post #208 of (permalink) Old 3rd December 2011
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Re: Renault Scenic II - Access the resistor pack in 5 mins.

my 05 grand scenic, the no 4 heater packed in. phoned up cs who dismissed this as a uncommon fault, accused me of putting something in the air vents!!! she wanted me to pay 65 to put in on the diagnostic machine, phoned up the local renault dealer who advised me yes common fault no need to put on diagnositc machine.
they have now turned of my heater as the wires were melted??
surely this is a safety issue???
The reanult garage has quoted me 428 for doing the job a 4 and half hour job apparently. customer services has backed down and given me 50% towards is?
but surely that should pay more or get the cars recalled.
any advice???
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