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post #217 of (permalink) Old 20th December 2011
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Re: Renault Scenic II - Heater resistor pack problem

My heater fan stopped working on all numbers but 1. Renault want about 370 for it. I called their customer service to complain about the huge cost associated with a fault that seems to be a known renault problem. He responded by telling me it is not a known renault problem - how shocking!
He wanted me to take the car to a renault dealer for a diagnosis which will cost me 40 or more and gave no guarantee that they were going to help with the 370 cost. They must think I'm stupid.
My advice to people: stay clear of these Renaullt cars, they may look pretty but they are money guzzlers. I have had this car for a year now and have spent so much on it (key fob, windows falling in, dash board not displaying). These are all design issues that customers shouldn't have to pay for. So beware.
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