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post #84 of (permalink) Old 12th October 2006
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Smile Garages! - The Best and the Worst

Hi all!
After the issues I have had with my Megane since i have bought it i thought i would start this thread.
This is to let other users know about top garages in the area.
But also to let people know where to stay away from as well!

My Recommendation:
Riverside IRS (Independent Renault Service)
Unit 5,
106 Richardson Street,

Telephone: 0161 429 8331

Web: Independent Renault Garage Repairs Specialists Servicing Stockport and Manchester

I have got to say, this must be the best garage i have ever dealt with in my life!
I don't know where to start, they are just the best, from Leanne on reception being really friendly and helpful to Stephen, Mark and Andy out in the garage who showed me all the problems with my car and were happy to spend time explaining things to me!
There labour rate is excellent! I could go on and on! lol

When my car went in they were more than happy to let us have a courtesy car.
I believe they have a Clio, Laguna and an Espace. We opted for the Espace (nearly top of the range!) OK it is on a H reg (18 years old i think) but the spec on it is amazing! i didn't think they had invented electric windows n power steering then!! It is really comfy as well!

I thank them for putting up with my pestering! and my daily check calls! lol

I could go on forever but you are probably thinking now that i work for them!! (i dont BTW)! Mint garage! I wont go anywhere else now!! Thanks Guys!

Now my time to Name and Shame:

Worst garage i have EVER been to. To start with, i don't know where they get there labour rate from!! After VAT it works out close to 100 an hour!!!!!!!
I had some work done on my car there, the work was shoddy, they broke my car in other areas. They denied all responsibility!
When i got the car back, the problem that it went in with had not been fixed.
They charge you 80 just for a quote on a repair!
I did try to take them to trading standards over the workmanship that was carried out on my car, but as i had no proof that the car was not damaged before it went in i didn't have a leg to stand on.

Customer service is rubbish and they moan if you call to check how things are going.
Also if you require a courtesy car, the waiting list is over 6 weeks.
Which is no good when you car is off the road!!

I got the RAC to take my car there one Sunday when it broke down, only the sales team were in, so i gave my key to the sales manager who told me that i "might as well just buy a new car" and started the whole sales thing on me!

Hope this is OK for people and is within the forum rules, sorry selwonk if it isn't!

I thought this may be helpful to our North West Members!


Currently in chrisash32's garage:
2002 Renault Megane Sport II 1.9dCi

Last edited by superbiatch; 12th October 2006 at 08:52 AM. Reason: No naming and shaming please
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