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post #2 of (permalink) Old 8th December 2012
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Re: windscreen problem

Hi there and welcome.

I used to work within Ford's customer services, and the only guideling we followed was that if the dealer could spot absolutely no chipping around the crack, then we would accept it as a manufacturing defect if reported within the first 12 months from new.

That was a few years back (when roads were in better condition), so I don't know if Renault follows such a principle.



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