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post #3 of (permalink) Old 8th December 2012
Renoir White
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Re: windscreen problem

Only a general alternative thought that might be worth looking into if you get no joy with customer services - Could you hand the whole car back for a replacement? Often you read articles where Trading Standards say that goods purchased must be of merchantible quality and if they don't perform to their intended lifespan then a whole replacement should be offered, even in cases where the guarantee doesn't cover a described fault.
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