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Re: Bonnet stuck
In my personal opinion, yes, because it you cannot check safety items eg brake fluid level, coolant level,
level, or disconnect battery in the event of fire etc then it becomes a safety issue.
However you can always ask the helpline operator first if they will regard this as an 'emergency call-out' type of job, or if it in a category that they would charge for (as in running out of petrol or changing a flat tyre etc).
No harm in asking!
Currently in Renoir White's garage:
Renault Trafic 1.7 Petrol Vauxhall Astra 1.4i & in bits Triumph Bonneville T140E & H-D XLH1200