We invite any customer who has already paid more than £100 for this repair in the Renault UK Dealer network to contact Renault Customer Services to discuss a refund of the difference.
Seems Renault have at last admitted the problem with the Scenic dash. http://www.bbc.co.uk/blogs/watchdog/2009/10/renault_get_lost_on_a_scenic_r.html
It is simply ducking the issue for Renault to suggest that these electronic faults are confined to Scenic dashboards manufactured circa 04/05.Hi all,
We take any issue where customers have problems very seriously. To your specific point, it is not our policy to "point the finger" at the original suppliers of vehicle components. There are a number of reasons for this, one being that in some cases we use multiple suppliers for the same part - to ensure continuity of supply.
Here is our full statement on the issue:
Renault aims to provide the best possible service to its customers and is concerned that some owners have experienced problems with the Scenic II instrument panel losing the display. This model was launched in 2003 and, since then, 159,000 have been sold in the UK.
We have investigated these cases of the instrument panel losing the display and found that they chiefly relate to 2004 and 2005 Scenic II models. These vehicles are now outside the standard manufacturer three-year warranty but we will help customers to have a new replacement instrument panel fitted to their vehicle, in the event of a failure, within the Renault UK Dealer network for £100.
We also invite any customer who has already paid more than £100 for this repair in the Renault UK Dealer network to contact Renault Customer Services to discuss a refund of the difference.
Any customer concerned about his or her Renault Scenic II should contact Renault’s Customer Services team directly on 08000 72 33 72, or by email at [email protected].
although as this would be classed as a safety feature and none of us would dream of exceeding the national speed limit it would only be a major concern if travelling frequently on the continant.
Yes I am a happy bunny once again. The only gripe I have is I discovered that I now have a overspeed buzzer which activates at 75 mph.......VERY VERY VERY ANNOYING! On this point is there a way I can cancel this feature or is it a trip to the dealer?