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Discussion Starter · #1 ·
Ok I have been reading up and trying to decide what is wrong. After a garage repair which meant removal of the steering wheel and column i have an airbag light on and the radio controls on the stalk is not working.


Can someone confirm is this means they broke the clock spring or could it be a simple relay/fuse problem. Please help this is frustrating me and garage say they cannot look at it for 2 weeks.

I would add they changed the ECU, steering lock and the box on the back of the fuse box so plenty of opportunity for mistakes.
 

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At first glance I would suspect they have either left something unplugged behind the steering wheel or you are right in the fact that they have broken/damaged the clock spring.

Does the steering wheel have horn buttons,and if so,do these work?.
 

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Discussion Starter · #3 ·
Yes the horn buttons work, but the air bag light is on and the radio stalk does not work. Is there any common parts for these two I have looked at fuses and things but wonder if there is a common plug or the clock spring covers both.
 

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Discussion Starter · #5 ·
Progress the radio stalk was easy they had not been plugged in. On removal of steering wheel and cover off the clock spring the wires were not connected to the plug at the top. Has anyone tried to solder these back and if so how do i tell which way round as they is no obvious way of telling.

This job was done by a Renault specialist garage but they must have let their pet monkey do the job, the sterring wheel centre bolt was also not as tight as i expected.
 
G

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Wires not connected, nuts not done up?:eek:Why are you messing with it?
Get it back them with threat of action if they don't fix it straight away.
 

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Discussion Starter · #7 ·
Because they are too far away from where I live and they had the car for 2 weeks. I need to drive the car and right now fixing it appears less hassle than taking it back for them to feck it up some more.

Anyone know how i can tell which way to re solder the wires back,as long as i get the first one right the rest follow. By the way its a cruise control model if that makes a diference.
 
G

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Because they are too far away from where I live and they had the car for 2 weeks.I need to drive the car and right now fixing it appears less hassle than taking it back for them to feck it up some more.
I see, but can't help thinking this is all wrong. If you feck it up now, they will just say you did it in the first place.

You could ask for them to give you a complimentary hire car whilst they fix it. Bet they'll get it fixed quickly then.;)
 

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Discussion Starter · #9 ·
Thinking about this there are 6 wires on the strip, if i solder them one way then try without air bag plugged if the cruise control works i got it right if not then reverse them. anyone see a flaw in this logic,
 

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Discussion Starter · #11 ·
The logic is clear there are 6 wires on a strip therefere the order of the wires on the strip is contant. There are six connections on the plug all in a line equal spacing to the wires on the strip so I can guarantee that the wires will connect only one of two ways. If i get it wrong the cruise control which works from these wires in addition to the air bag is very unlikely to work. If i try this and test prior to connecting the airbag I see little risk.

If my logic is flawed please tell me where. I see this a personal challenge not to let a component which i believe can be repaired beat me.
 
G

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I don't mean to be disrespectful and your logic is sound regarding a 50/50 chance of getting it right.

However, Renaults reputation with electronics and how easily they are upset by something such as a change in wind direction, I don't think it is a good idea to mess with wiring with odds such as this.
 
G

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Progress the radio stalk was easy they had not been plugged in. On removal of steering wheel and cover off the clock spring the wires were not connected to the plug at the top. Has anyone tried to solder these back and if so how do i tell which way round as they is no obvious way of telling.

This job was done by a Renault specialist garage but they must have let their pet monkey do the job, the sterring wheel centre bolt was also not as tight as i expected.
I would say that said monkey put it all back together without checking that the clock spring was in the middle. If so the first time to turned the wheel you will have ripped the wires from their connections
 

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Discussion Starter · #14 ·
that is of course a risk that i had not fully considered I am , from a pre electonics age. Anyone have any suggestion on reducing the 50/50 risk by identifing which way to connect or to quantify the likely damage of i get it wrong.
 
G

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Easy.
Don't do it.
It's an expensive trip back to probably the same garage if you get it wrong and afterall, it's their mistake.
 

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The likely damage is an airbag going off in your face.

Please,don't guess,just leave it alone and get this 'garage' to fix it one way or the other.If you have to take to a proper garage and get it fixed and send the other bunch the bill then so be it.
 

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Discussion Starter · #17 ·
I like your confidence my experience is that garages never admit their mistakes, they will use every excuse possible to avoid doing remedial work. Sometimes life is just too short and its better to learn by your mistakes and just not use them again.

They fitted the clock spring incorrectly once would you have any confidence in them getting it right a second time or what else would they damage next time.

I will buy a new clock spring unit and fit it, having had it all apart today it is an easy job as would be repairing it if I saw another one to be certain which way the wires went.


As for the airbag going off in my face this is extremely unlikely as i was not going to reconnect it until i had tested and was sure I had got it right, Frying the electrics is far more likely, and a distinct possibility if i got it wrong.
 
G

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You need to do whatever is best for you to do and I am inclined to agree with your reasoning on the ability of that garage to get it right.

Were they a main dealer? If so, I'd be contacting Renault Customer Services. Request that they pay to get the job done with a new assembly FOC at another garage.
 
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