If they are wedged up I would imagine that the plastic clips that hold the glass in place have broken.
If so, this is a quite a common fault, the clips can be bought from ebay or the dealer, although it seems that many of the dealers are not aware of this and will try and charge you for a full regulator.
ive had both of the door cards off and one of the clips has broken but its ok on the other one. but on both the cable seems to be a bit tangled. is it possible to take the mechanism out and re wrap the wire correctly?
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