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Hi everybody .. I would be greatful if anyone knows the problem with my 53reg scenic 1.5dci heater fan,it has stopped working completly .it does't even work on speed 4 as discribed in many resister pack faults. many thanks
 

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Hello & Welcome to the Forums Paul.

Always happy to welcome another Scenic II owner aboard.

Have you cheked to see if any power is getting to the fan feeds, The Scenic II heater fan is a weak spot and a number have being changed.

Regards

Ottoman
 

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Discussion Starter #4
Hello & Welcome to the Forums Paul.

Always happy to welcome another Scenic II owner aboard.

Have you cheked to see if any power is getting to the fan feeds, The Scenic II heater fan is a weak spot and a number have being changed.

Regards

Ottoman
thank ottoman i have checked the 40 amp fuse which is fine .I have had the the lower facia off but not sure which wires to check as there are 2 sets . 1set on the left about 5 or 6 thick wires and 2 on the right side[driverside] which one is the motor live ? .i think it is only possible to check the live when the engine is running as the fan only operates then .thank again
 

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Heater Fan / Resistor

Hello paul s, did you have any luck with fixing your heater fan/resistor problem ?? Regards Damian. :)
 

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Hello paul s, did you have any luck with fixing your heater fan/resistor problem ?? Regards Damian. :)
yes thanks renault have done the repair outside warrenty as this was the second time it had happened . this was top service and shows that things have improved at dealerships ,and keeping good records pays off......thanks regards paul s
 

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Heater Rheostat

Just for info, got my Scenic heater fan rheostat changed at my dealer. Renault UK contributed 70% of the repair, even though mine was 4 months out of warranty, just rang them and asked nicely for a contribution !!
It cost me £124 in the end, not bad, and the parts and labour are covered for a year !!
Regards Damian. :)
 

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Problem deffo the connector on to the heater resistor, it will have melted the terminals in the connector and wrecked the resirtor unit.
 

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I would advise anybody who has similar problems to contact Renault Customer Services as the more problems that are logged the greater chance of getting Renault to act on this if it becomes apparant that there is a safety issue with this..
 

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I have had several problems with my 1.9DCI dynanique scenic. We bought the car just over 6 months ago. We had the interior heater switch fixed under manufacturer's warranty after 1 month of owning the car, after 3 months we had to have the dashboard computer module replaced (£400) when the dash illumination disapeared. Now the interior heater has stopped working again, apparently it is the rheostat and because the whole dash has to come out it will be a £320 job!
 

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It looks as if it depends on who you speak to at Renault whether you get a contribution or not towards repair, it certainly appears to be a common fault.probably find that the Sale of Goods act would cover the repair in full but thats against the dealer not the manufacturer.
 

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There are probably a number of factors whether Renault make a contribution or not.

Age of the vehicle

Mileage

Service History

Previous attemp at DIY repair or a none Renault franchise.

It is always worth contacting Renault Customer Services as a number of Members have had a contribution or the entire cost covered by Renault
 

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There are probably a number of factors whether Renault make a contribution or not.

Age of the vehicle=3 years 6 months

Mileage = 34,000 miles

Service History = Full renault service

Previous attemp at DIY repair or a none Renault franchise N/A

No assistance from renault:steam:
 

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There are probably a number of factors whether Renault make a contribution or not.

Age of the vehicle=3 years 6 months

Mileage = 34,000 miles

Service History = Full renault service

Previous attemp at DIY repair or a none Renault franchise N/A

No assistance from renault:steam:
Have you considred reporting the matter to V.O.S.A if it is an electrical fault that can lead to possible fire/toxic melting plastic fumes entering the cabin.

From your previous posts I see you had an ongoing problem with your Aircon and other electrical issues.

I have known Renault to change their mind as to contributions .

It is difficult to say why they contribute to one owners repair and not anothers there does not seem a set pattern for refusal/granting of contribitions to repair costs.

I have had considerable dealings with Renault over the last few years and I personally can't fault their service others I know of have had great difficulty dealing with them even within the warranty period.

This is not unique to Renault I'm afraid but I do feel their customer service is improving tho I know this is no consolation to you with your recent experiance with them .
 

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I have looked deeper into this problem and contacted Renault customer service. They say that they may contribute to the cost of the repair. (as long as this takes place at a franchised dealer). The problem is the MAY, and what level that could be!!!
Initially it will cost £75 for a diagnostic check (as they wont accept a check from an independant centre)
Then its the dealership labour and cost of parts, which could end up being more expensive than having it done myself.
Watch this space................
 

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I have looked deeper into this problem and contacted Renault customer service. They say that they may contribute to the cost of the repair. (as long as this takes place at a franchised dealer). The problem is the MAY, and what level that could be!!!
Initially it will cost £75 for a diagnostic check (as they wont accept a check from an independant centre)
Then its the dealership labour and cost of parts, which could end up being more expensive than having it done myself.
Watch this space................

Yes this is what you have to take into account even with Renault's contribution been 50% of the repair cost your outlay could be greater than if you paid 100% of the cost to a good independant.

Yep Renault will only accept their diagnostic findings as opposed to an independant workshop.
 

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Hi all,
decided to have the job done independantly. Good news, ended up it was only the connector that needed replacing! A £20 replacement kit and £60 labour! Luckily we were put onto an auto electrician that works on these.
Nice present for Christmas!!!
Although this is not a common fault apparently the engineer at Renault stores says these go quite often!
 
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