Good news Twingojsh.Ok a quick update on the situation so far, went to the dealer yesterday (16/4/08) and met the senior aftersales manager, did a back to back demo again but with another Twingo (1.2 Gt 1,907 miles 08 plate), no noise on theirs but noise on my which he heard.
He has now admitted a noise exists and currently my poor twingo is undergoing an operation to have its gearbox removed and a possible replacement clutch release bearing
to be fitted in the best case. Worst case could be replacement box altogether as they are in constant contact in the removal process with the Renault tech dept and the senior tech guy from the dealer! Reason for that is that they think as a outside possibility of a input shaft noise.
At the end of the day its nice to have a positive post to put on this forum rather than lots of negatives that i have put on so far
Well if the problem was well publicised and as you say in other posts, that Watchdog had got hold of the problem, how come you face a bill of £850 to get it sorted?Hi twigojsh
It was regarding the well publicised dash problem on Lagunas. Renault UK advised me to speak with my local dealer, which I had already done to no effect, hence my comments.
I still have a trip computer reading in metric units, as I am loathe to spend the £850+ to get it fixed.
Hi all forum users, another update on the ongoing situation with my Twingo, spoke to the senior aftersales guy on friday and some rather interesting news has been given to me.
The news was that the gearbox was out the car and the RTE had inspected both the release bearing and the input shaft and bearing, both found to be totally fine, the interesting news came in the shape of that that the clutch is the suspected root of the problem.
On the Clutch plate itself it has 4 springs, 2 of which are loose! quite a worry as the car has only done 2,00 miles, anyhoo the dealer has now ordered another clutch (disc and plate) and will inspect once arrives with them(hopefully 21/4/08 if not before), once the inspection has been carried out by the RTE and he is happy to say that is ok, the task of reassembly and get the pocket rocket back on its rightful place, on the road giving me and my partner some good times on our travels
It was the Sales Manager to be fair, not dealt with the service manager as i have bypassed him and gone straight for the next level upNice gesture from the Service manager Twingojsh.
I would be looking to get a free service from Renault/dealership at least
Thanks for keeping us updated.
If only that were the case, the reason for the replacement clutch being ordered was to compare against the one that came out the car, from what they told me the new replacement part is the same (including loose springs).If loose springs in the clutch plate where the fault I can't see how replacing the gearbox will help - just curious
The "well publicised" comment refers to this forum (including an FAQ), whereby some owners have encountered 'the fault' with no apparent fix, other than replacing the dash, which seems OTT for a computer fault.Well if the problem was well publicised and as you say in other posts, that Watchdog had got hold of the problem, how come you face a bill of £850 to get it sorted?
The last Renault problem that Watchdog got hold of was the Clio 2 bonnet catch, which renault actually sent out recall notices for, as i used to own a clio that was sent a recall notice, i never heard anything about lagunas!
I'm sure that if Lag owners encountered this problem while their vehicles were still in the warranty period, Renault would have replaced the dash FoC.Oldacorn, why didn't renault replace the dashes under the warranty, or the faulty parts at least?