Last week I posted a thread that described that I had just been to the main dealer with my Scenic 56 reg after both front windows and rear near side window stopped working in up position within about 6 weeks of each other. After 5 hours diagnosis effort by dealer and upfront promise of 75% support from Renault Customer Services - guess what, told by the dealer that there was nothing wrong with regulators or motors or cables !!! Told to bring it back in for another 5 hours of electrical diagnosis at my cost saying they had no idea what was wrong .
Last weekend I took off the door panels myself to check this suspicious story.
Thank the lord I did and MANY THANKS TO JOHNNY53 FOR HIS EXCELLENT PICTURES IN HOW TO REPAIR ELECTRIC WINDOWS - THAT POST IS BRILLIANT.
I took off the upper door panel on the front passenger door - what did I find? The electrical connector to the window motor had been disconnected - just hanging there. Connected it up and THEN HAD A WORKING WINDOW ! Held the switch in the up position for 30+ seconds and then the window now works on one touch as well.
Did the same for the Drivers door and rear passenger - electrical connectors were disconnected in both cases - I reconnected them and again had fully working windows. Took about 30 minutes in total.
I was steaming !
What was this main dealer trying to do?
There was no evidence in any of the 3 cases of new window regulators or clips.
I suspect they unplugged the window motors , then plugged them back in - the car electrics brain somewhere sensed they were reconnected again - they tested them , found they worked and THEN DISCONNECTED THEM.
Then the deceit.
Told us they couldn't find the problem and another 5 hours (£400) of investigation work was required.
I don't think so!