When the weather turned warmer I discovered the air con not working on my 2006 scenic. The compressor was not cutting in, but the light came on, and the radiator cooling fan.
Having had a scan through the comments on these boards I was inspired to call Renault UK in case it fell in to the category of problems that they would fix for free.
They were very helpful and did say that certain known problems could indeed be fixed free of charge or with a contribution from them even though the car is out of warranty and not serviced by a Renault dealer.
So the car went in to our local Reanault dealer.
The cause of the problem was totally unbelieveable! after hours of fault finding and getting nowhere they decided to try changing the ignition coils - and that was the cause of it. The car was running fine, but apparently there was interference coming off the coils. I suggested that it was only 1 causing it but they insisted it waould not work unless all 4 were substituted. So I asked how much this was going to cost with view of going down the road and buying just 1 and trying it myself. However, due to the relative young age of the coils and the unheardness of the fault they offered 50% off, bringing the cost to £161. I doubt if I could have bought genuine Renault coils for that and then fitted thyem myself - plus the fault finding and the job is guaranteed of course, so I told them to go ahead. It has been fine for a month now. I would rather not have spent £161 but do not feel I have been ripped off either.
So well done Renault on this occasion.
Having had a scan through the comments on these boards I was inspired to call Renault UK in case it fell in to the category of problems that they would fix for free.
They were very helpful and did say that certain known problems could indeed be fixed free of charge or with a contribution from them even though the car is out of warranty and not serviced by a Renault dealer.
So the car went in to our local Reanault dealer.
The cause of the problem was totally unbelieveable! after hours of fault finding and getting nowhere they decided to try changing the ignition coils - and that was the cause of it. The car was running fine, but apparently there was interference coming off the coils. I suggested that it was only 1 causing it but they insisted it waould not work unless all 4 were substituted. So I asked how much this was going to cost with view of going down the road and buying just 1 and trying it myself. However, due to the relative young age of the coils and the unheardness of the fault they offered 50% off, bringing the cost to £161. I doubt if I could have bought genuine Renault coils for that and then fitted thyem myself - plus the fault finding and the job is guaranteed of course, so I told them to go ahead. It has been fine for a month now. I would rather not have spent £161 but do not feel I have been ripped off either.
So well done Renault on this occasion.