A former user·
OK simple poll for you all to feel free to vote on..
But if we pay it, are we not saying that its ok to charge us? I agree about the most up to date info etc tho :crazy:Laguna II Owner said:I tend to agree - More and more garages are having to shell out for diag kit but at the end of the day if their charges were more reasonable I would prefer to go Renault as they have the latest technical bulletins and info on the cars.. Shame they feel the need for greed..
I'm just trying to imagine if my M.D. came and asked me to diagnose a fault with his PC - for me to spend 5 minutes checking it, find nothing wrong, inform him that I can't find any problem and then ask for £50 ?selwonk said:My personal opinion is that there should be no charge, or one that reflects the amount of time taken to run the procedure. Why should you pay £80 - £120 (these are not guessed at figures - these are charges that I have seen applied) for them to tell you that there are no faults logged?
Yep - there should be a poll option for "There should be a nominal charge" or something...OG said:Hmm, I'm the only one that has voted yes so far even though I share the same view as pretty much everybody else. You can't expect them to do it for nothing but the price should reflect the time put in.
It would be interesting to find out how TSO view this matter. My objection is that it seems to be such a good earner that the first thing dealers say to you is to book it in for a diagnosis. At up to £90+ that is not something you want to be doing on a daily basis. It doesn't cost that much for some tech to bring out his 'laptop' and plug it into your car socket.stevo981 said:Since Renault make it impossible for any other (even reputable!) garages to carry out (much cheaper!) tests they should be prepared to do these tests at a reasonable cost. I am thinking of taking the matter up with Trading Standards, as I think they are abusing their monopoly!