We have a Renault Kadjar 18 plate, petrol and manual. Less than 19k miles on the clock. Fully serviced by Renault. Just coming up to 3rd service and 1st MOT. One month left on manufacturers warranty.
We’ve had a few sensor issues since we had it and it’s been looked at in the past by Renault but nothing really found. Active braking would be disconnected.
Anyway, over the past year it’s literally done about 2000 miles since service due to Covid. Been away for a few days with the family. Was fine on the 115mile journey there. Was fine whilst on holiday. About 40 miles into the journey back the display starts telling my husband to shift up a gear (it was already in 6th). I said was he in 4th but definitely not. As we drove along at 70mph the car would make a Rev sound like if you’re driving an automatic and it’s shifting gear. (And I could see how he had his leg - he wasn’t riding the clutch).
anyway, we got most of the way home and then as we went to come off the motorway and he depressed the clutch to change gear the clutch stuck to the floor. We were stuck in neutral on the motorway, was not nice! Managed to stop and start again a few times and eventually managed to get the clutch to release. Got it in gear and continued on as we weren’t far from home.
4 miles from home on a major road and it makes the rev sound again whilst in 6th gear. And no we still definitely weren’t riding the clutch. Slow down a little and go to shift down and clutch sticks on again. It’s flat to the floor and we are in neutral.
everything going super fast around us so I say to my husband if he can keep it running to get over the hill and there’s a lay-by (we had our newborn in the car and a car full of stuff). Managed to coax it with the clutch stuck down and in neutral about 1 mile to lay-by. Strong smell of clutch burning!!
Car was recovered and RAC guy said clutch evidently burned out and he had to force it back up. I’m not surprised considering the 1 mile with it stuck down to get to the lay-by.
Anyway, car has gone into Renault and they’ve looked at the clutch which is indeed burned out. Only they say it’s the way we’ve been driving it and no manufacturer fault and cost of £2800 to us. Both my husband and I have been driving for over 20 years and never had this issue so I don’t believe it’s the way we are driving it, we’ve had many a car for longer and for much higher mileages.
has anyone else had experience of this or similar as there’s no way that this is just caused by us and more than anything if we are having to fork out all of this money to repair it we want to understand what the problem really is in order to make sure it doesn’t happen again!
(And obviously if we can get it investigated further then we would like to do so as we believe this should be covered under warranty!)
We’ve had a few sensor issues since we had it and it’s been looked at in the past by Renault but nothing really found. Active braking would be disconnected.
Anyway, over the past year it’s literally done about 2000 miles since service due to Covid. Been away for a few days with the family. Was fine on the 115mile journey there. Was fine whilst on holiday. About 40 miles into the journey back the display starts telling my husband to shift up a gear (it was already in 6th). I said was he in 4th but definitely not. As we drove along at 70mph the car would make a Rev sound like if you’re driving an automatic and it’s shifting gear. (And I could see how he had his leg - he wasn’t riding the clutch).
anyway, we got most of the way home and then as we went to come off the motorway and he depressed the clutch to change gear the clutch stuck to the floor. We were stuck in neutral on the motorway, was not nice! Managed to stop and start again a few times and eventually managed to get the clutch to release. Got it in gear and continued on as we weren’t far from home.
4 miles from home on a major road and it makes the rev sound again whilst in 6th gear. And no we still definitely weren’t riding the clutch. Slow down a little and go to shift down and clutch sticks on again. It’s flat to the floor and we are in neutral.
everything going super fast around us so I say to my husband if he can keep it running to get over the hill and there’s a lay-by (we had our newborn in the car and a car full of stuff). Managed to coax it with the clutch stuck down and in neutral about 1 mile to lay-by. Strong smell of clutch burning!!
Car was recovered and RAC guy said clutch evidently burned out and he had to force it back up. I’m not surprised considering the 1 mile with it stuck down to get to the lay-by.
Anyway, car has gone into Renault and they’ve looked at the clutch which is indeed burned out. Only they say it’s the way we’ve been driving it and no manufacturer fault and cost of £2800 to us. Both my husband and I have been driving for over 20 years and never had this issue so I don’t believe it’s the way we are driving it, we’ve had many a car for longer and for much higher mileages.
has anyone else had experience of this or similar as there’s no way that this is just caused by us and more than anything if we are having to fork out all of this money to repair it we want to understand what the problem really is in order to make sure it doesn’t happen again!
(And obviously if we can get it investigated further then we would like to do so as we believe this should be covered under warranty!)
