So whats wrong with your headunit atm? not tallking about the update you are trying to do

 

Thanks for the quick reply Mikeyjp.

I'm not sure if there's anything wrong with the headunit as everything else appears to work.
My initial problem is an inability to update R-Link, which led to the discovery that I can't play mp3 files from the USB and SD ports in my car.

To a complete novice like me, who up till now when I purchased this Grand Scenic, had no experience at all of R-Link or USB ports as a data source in a car, it appears the ports are either not being scanned at all, or scanning fails to find the files on the stick or sd card.

I'm looking for advice on how to troubleshoot the problem.

* When do USB-1, USB-2 and SD appear as active data sources in R-Link?
...Is it when a stick or card is inserted even if it doesn't contain files, of is it only when files are read?

* Am I using a USB stick or SD card that isn't supported or is incompatible with the hardware?

* Do the ports have to be enabled/activated in R-Link in a place I'm yet to find?

* Are the ports faulty or incorrectly installed?

 

Have you tried an old usb stick i.e. 2GB in old 2.0 standard? Also, full format, not fast? SD cards are best formatted in cameras, tablets etc. Try first with small capacities.

 

Thanks DilliagX, I had performed full formats rather than selecting Quick Format.
I'll try USB 2 and SD rather SDHC to see if that makes a difference and post results when done.

 

So you havent got a dab problem?

and why are you trying to update it?

 

I do have a DAB "Signal lost" problem but everything else on the R-Link 2 console seems to work.
I tried to update R-Link before resorting to a full reset.

The update doesn't work. I never see the prompt to perform the update.
It appears the content of the usb stick isn't being read.
Because of that I've tried to play mp3 files just to check if the usb ports work at all.

The usb ports do work to charge my phone but not for playing music.

I understand only the 2 usb ports and SD slot in the front of the car can be used as data source.

I've copied mp3 music files a Windows 11 desktop to:

FAT32 formatted Sandisk Ultra USB 3.0 16GB stick
FAT32 formatted USB 2.0 2GB stick
FAT32 formatted 16gb SDHC card.
FAT32 formatted 2gb SD card.

I've tried the usb sticks and SD cards in the 2 front usb ports and SD slots.
Each time I check R-Link 2 > Multimedia > Media screen.
USB-1, USB-2 and SD are there, but they're always "dimmed out".

Is there anything I can do to check if this a "R-Link 2" problem or a AUX USB PORT SOCKET UNIT problem?

 

I am bored of being trolled now, i even highlighted it red, what more can i do, good luck