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Software/Firmware updates

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3.9K views 5 replies 4 participants last post by  twodogs  
#1 ·
Is there any way I can determine if my car has any pending software updates?
I did ask the local dealer, and they said the only way they could tell, was to plug in the diagnostic computer, which would then install any required updates. Cost - £90, and it might not even need any.
So is there any official documentation from Renault which allows me to:-

a) Determine the software revision installed on my car (Grand Scenic '63 reg)
b) Indicate what updates I could, or should install
 
#4 ·
I might give a garage £90 for some improvement provided they could tell me what exactly was getting improved and when it had been rolled out so I could figure out if I already had it.
Asking ninety quid for unspecified improvements with no way to tell if it had already been done or not so no way to know if there was a difference or not......................... pure nonsense.
If the software is needing fixing there will be a vehicle recall. I suspect that these software visits are little more than a data collection exercise from their mobile lab which you imagine is your car and you are paying for the privilige of giving them the data they are harvesting.
 
#5 ·
Totally agree. So my reluctance to hand over 90 notes for virtually nothing led me to ask the experts here.
But you can bet that Renault know exactly what s/w releases went out for my car, without having to plug in the diagnostic computer. But rather than hand over that information freely, they have to gouge £90 out of me.
How about they tell me if there's a s/w update available, and then I'll think about handing over money for the update, if I think it's worthwhile.

I only ask the question because the dealer said this type of check was done on a service. However the cost of their services are so eye wateringly high, I don't go to them.