Any other 1.2 TCE owners?!

 

Hi Andrew,

Sorry to hear about the problems with your car and that no one has posted a response . But you have to appreciate that its been a bank holiday weekend and most of the members are either busy or away for the long weekend.

Im sure there are other members on here with the 1.2 TCE engine, just give it a bit more time.

Glad to hear Renault Customer Services have been helpful though.

 

I'm not an owner, but, if I may, I'd like to ask a couple of questions:
- could a simple change of the valve resolve the problem?
- have you noticed any side effects due to the malfunction of the valve (poor mpg, higher temperatures etc.) ?
- can you find out the valve's part number, so that you know if the part was fitted continuously, or it was changed through the production process?
- can they let you know what is the part number of the valve being used in (for example) Modus or even maybe in the face-lifted Clio III?

 

Thanks for your questions, here's some answers:

- Changing the valve probably won't help as the dealer has confirmed the 2 other TCE cars available to them made the same noise, one being over 6 months older. Of course, it may not ultimately be the valve that is the root cause of the problem but it's fairly likely as it is connected only by rubber hoses rather than hard metal connections.

- Don't think there's any side-effects. Dealer said there wasn't. MPG and temperature seem OK. Can't be certain until it's fixed!

- Regarding part numbers, I'm expecting Renault to be properly investigating the history of any relevant manufacturing changes. There is a number on the valve which is located just to the right of the engine near the top. Difficult to see the number but it's one of:
0 280 142 118
0 280 147 118
Also has the Bosch logo to left of number.

Might upload some pics sometime.

 

All good suggestions Govus. Nice one.

 

This is where the turbo recirculation valve is located:

Part number:

Irritating that the Bosch diaphragm-based valves have been noted for their "honk" noise before, and don't seem to have the best of reputations:

http://homepages.tesco.net/~s.northam/dumptest.htm​

http://www.mx6.com/forums/1g-mx6-fo...forced-induction/124122-say-goodbye-stock-bypass-valve-take-dsm-bypass-you.html​

http://imagineauto.wordpress.com/2007/09/04/stock-vs-billet-diverter-valves/​

 

I have a noise from the engine for some time and have failed to identify it. I have took it to two different renault dealers who say they cannot hear it. After starting to read your post I thought i had finally found someone with the same problem but upon futher reading I'm not so sure.

The noise I experience is more of a screech that seems to happen only when the car is labouring above 2000 revs and does not stop until you release the accelorator. It also goes when the car has heated to it's operating temperature and wont be heard again unless the engine is allowed to cool for a few hours. It will also stay longer on hot days.

Does this sound similar to your noise at all?

 

I have a noise from the engine for some time and have failed to identify it. I have took it to two different renault dealers who say they cannot hear it. After starting to read your post I thought i had finally found someone with the same problem but upon futher reading I'm not so sure.

The noise I experience is more of a screech that seems to happen only when the car is labouring above 2000 revs and does not stop until you release the accelorator. It also goes when the car has heated to it's operating temperature and wont be heard again unless the engine is allowed to cool for a few hours. It will also stay longer on hot days.

Does this sound similar to your noise at all?

Sorry but I don't think this is the same problem. The noise we're experiencing occurs at a range of revs say about 2000-2300 and then 2900-3000 regardless of temperature. It's also been present since new, but it seems that the noise your getting has started later? I don't think the noise we get could be described as a screech, more of a honk! Sounds like it's something that can be fixed by replacement of parts etc though because we don't get anything like that.

Do you notice the noise we're experiencing at all?

 

Hi I-am-andrew

I know you have probably read my thread but when you mention a noise from cold in the morning, my mark III megane had a major issue with the air box resonator vibrating against the chassis leg. Only happened when cold and between 1500 and 2000 revs.

The vibration stopped when engine heated up and only surfaced when car was cold again.

Renault had to do a fix by replacing the airbox resonator with one from a bigger engine and apparantly have done this now in ALL new meganes being manufactured.

The RTE at my dealer was flummoxed at first but problem sorted out in the end . This is a known fault and now on Renaults ACTIS system (not sure if thats the correct name)

I am not sure if this is anything like your issue but perhaps it could be contributing to your "vibration " issue.

Good luck - hope you get the right result

Fee

 

I am not sure if this is anything like your issue but perhaps it could be contributing to your "vibration " issue.
Fee

It probably is a different problem. The situation is on-going and so we're reserving final judgement at the moment. But it's pretty tiring, annoying and frustrating. After all, one of the main reasons for us buying a new car was to avoid having any issues. Instead, it's been completely the opposite!

When the situation comes to a close I'll update the thread. I don't think we need a new car, just the still-outstanding various issues sorting out. Which means someone spending yet more time on it.

Thanks for the moral support, I hope your new car is working out OK!

 

Hi Andrew

Just wanted to thank you for your patience with this matter, I know that you're in dialogue with our customer support team and I've asked for an update from them so I can keep an eye on it too.

I do hope things will be resolved quickly and to your satisfaction.

Kind regards

David
Renault UK

 

Hi Andrew,

we had exactly the same problem. After several stop's at our garage the problem is solved. They identified with a microphone the turbo re-circulation valve as the noice producer. After a first change of the valve the problem wasn't solved but after the second change it was. The second valve was a new manufactured one.

Hope my english is understoodable.

Regards
Peter

 

Hi Andrew,

we had exactly the same problem. After several stop's at our garage the problem is solved. They identified with a microphone the turbo re-circulation valve as the noice producer. After a first change of the valve the problem wasn't solved but after the second change it was. The second valve was a new manufactured one.

Hope my english is understoodable.

Regards
Peter

Wow, that's interesting!

Do you know for sure that they've replaced the valve with the same model? It would be really great if you could try and take a picture of the valve, especially any identificatipon numbers on it (although it's a bit awkward to get a camera in there!)

Really appreciate your post, thanks!

 

I think contacting Renault again would be the best. The mechanist at the Renault garage showed me a hardcopy of an excerpt out of the Renault knowledge base. So I think they should know the cause.

I will try to make a photo, but not till the weekend.

 

Andrew,

Here Ad from Netherlands

The blowoffvalve is not good, i have had the same problem after 1 day and 100 km's.

Buy a blowoffvalve from a audi / VW Bosch 710 N
and put him in place, and the metallicsound is gone, you have also a better response on your trottle.

To solve the problem, Renault have the advice to turn the blowoffvalve, dat is madness, he will not work properly

and read the site: http://www.s4biturbo.com/art-dvtests.php

Greeetz.

Ad

 

Hello Andrew,

I've been searching for this problem long time.
Finally I found somebody with the same issue.

I just would like to ask.

Was your problem solved?

Thank you very much.

Slavomir
Slovakia

 

Having exactly the same problem on a 1.2 TCE bought a month ago. Strange honking sound at about 2200 RPM in any gear apart from under hard acceleration. Also does it at about 2800 RPM. Took it back to the dealer who diagnosed a problem with the Bosch valve on the turbo, and showed me a technical note from Renault. This indicated that renault aware of the problem and ordered dealers to not take any action until a permanent fix had been identified. Advised by dealer to contact Renault and log a complaint. Did so and was told that Renault France are working on a fix with Bosch. then was contacted by Renault to tell me that the fix should be in place in Mid May. Will wait and see.

 

Hi dickster69,

I face exactly the same problem with my brand new Clio III 1.2 TCE. I went to the garage and they found the same technical note in Renault's database. I have been told the solution could be available shortly (e.g. 1 week) or only within several months.

What about your case? Did they respect the mid May deadline? Have you heard anything since then?

Thanks for your reply.
mignotc

 

I spoke to Renault customer services a couple of times this week. At first they were still being a bott too "open ended" i.e. at some undisclosed stage in the future we might fix your car! Told them this was not satisfactory and argued that the part could be replaced even if it was not an upgraded part. As not all parts are faulty this might fix the problem, and could have been tried at the beginning. I got a bit shirty but eventually agreed to give them until end of month before taking further (although what I do would actually do to take it further am not sure). They suggested (but did not promise) that if the permanent fix was not in by the end of May they would just replace the turbo valve with the same type, and see if it worked. They rang me back yesterday and told me that the upgraded part was now ready and would be available to dealers poss next week but def week after. Will see. And will keep you posted.

 

Hi dickster69,

We are a couple of months later and for our case the status is still "awaiting a solution". Can you confirm that your case has been fixed? Was this done with an upgraded part or with the same type?
If you can confirm your case has been fixed we gonna push a bit harder here in Belgium, too.
I don't like loose "open ended" commitments neither..
I wish you a great day

 

Update: this has been a bit of a saga, and not happy at all with Renault Customer Service. They have continually told me that:

A. an uprated part was in development
B. the part has now been developed and is being put in new Clio TCEs at the factory but not yet available to dealers in the uk

No targets or estimates given.

Anyway, yesterday (3rd Aug), they contacted me to tell me the part was available and they had spoken to my dealer, who had ordered the part and would contact me about fitting it. Will speak to the dealer today to confirm and will update when the work is done.

My main gripe with this whole process has been that to replace the part immediately, in March when I bought the car, would have been easy and is likely (although not guaranteed) to have fixed the problem. However Renault would not allow the dealer to do this. The cost of this part? £53+VAT!!! Renault have allowed my first experience of buying a car from them be totally ruined for the sake of £53+VAT. Very petty and has def lost them two future customers.

At the end of last week, I approached my dealer and asked how much it would cost me to simply replace the part with an existing part, and take the risk that this might not fix the problem. Anser was £53+VAT and £15 for fitting. Problem was, the part was on backorder from France.

 

Update: this has been a bit of a saga, and not happy at all with Renault Customer Service. They have continually told me that:

A. an uprated part was in development
B. the part has now been developed and is being put in new Clio TCEs at the factory but not yet available to dealers in the uk

No targets or estimates given.

Anyway, yesterday (3rd Aug), they contacted me to tell me the part was available and they had spoken to my dealer, who had ordered the part and would contact me about fitting it. Will speak to the dealer today to confirm and will update when the work is done.

I'm not sure a simple replacement would fix the problem as it seems to be a consequence of the design. But if they have finally changed the design then that will be good. Though for us, we bought our car 2 and a half years ago and the problem was investigated immediately. In fact we may have been the first to have it investigated because the dealer spent quite a few days looking into it - there was no technical notes about it at the time that I'm aware of.

So if you get it sorted then at least you've "only" had to wait a few months. It's pathetic I know. But please do post again if it gets sorted because I'll be getting ours replaced as well even though no one from Renault has ever got back to us about it!

 

All fixed on Friday 19th August, just 5 months after buying the car. Renault described this as a "goodwill gesture". Hmmm. Insult well and truly added to injury, expecially as they could have fixed it in march at a cost to them of £53 +vat, and approx 15 mins of labour. But anyway, it's fixed and the noise has gone. If anyon else has the same problem, quote reference number 8705. This is the number of the technical note on the advice system that dealers have access to and will save time.

 

Our dealer (here in Belgium) finally received the upgraded part and the problem has been fixed. The solution is now documented in their systems and should be accessible to anyone facing the problem.
Now it *sounds* like a new car !

 

Fit a forge valve recurc type not a dump, makes a big difference also put in K&N panel filter

 

...I like yrr thinking, M8

I will bear it in mind if I get a TCE 'upgrade' for my humble D4F.

:loser:
knownClone

 

Yep, sounds the same as mine. I have a 2011 Clio iii 1.2tce. A resonating noise between 2000 and 3000 revs under load, either accelerating or decelerating but not when revving the engine between that rev range in neutral. Taken it to my local dealer and o number of people have acknowledged the noise is present. I have been told it would be very difficult to locate and to let it develop but its nothing to worry about. I have also noticed a bit of miss firing, especially when cold at around the same rev range. Just coincidence, I don't know. Not taken it further yet cos it's a pain to keep taking it back.


Just found the bit about the valve. Will be hot footing back to the Dealer with my new info. Thanks

 

Yep, sounds the same as mine. I have a 2011 Clio iii 1.2tce. A resonating noise between 2000 and 3000 revs under load, either accelerating or decelerating but not when revving the engine between that rev range in neutral. Taken it to my local dealer and o number of people have acknowledged the noise is present. I have been told it would be very difficult to locate and to let it develop but its nothing to worry about. I have also noticed a bit of miss firing, especially when cold at around the same rev range. Just coincidence, I don't know. Not taken it further yet cos it's a pain to keep taking it back.


Just found the bit about the valve. Will be hot footing back to the Dealer with my new info. Thanks

I think the mis-firing is unlikely to be related to the behaviour of the turbo recirculation valve and sounds like a more serious issue.

As Renault never offered to replace the valve with a different design we simply gave up on it. The car has had loads of problems including a need for new brakes, new alternator, replacement parts for the anti-roll bar, repair to speaker cables which wore down on something behind the dash, and just the other week we had to get a new battery at about 40K miles. So not been impressed with the car unfortunately.

I would be interested to know if you get the turbo recirculation valve replaced with something better though, and might force Renault to change ours just because it messed us about so much.

 

Yeah, I'll let you know what happens but don't hold your breath, it could be some time! Starting to worry now. Already had a seat belt changed. Funny, I got this one cos I was so pleased with the Clio ii I had before.

 

Just to let you know, Renault Dealer got hold of another TCE and the characteristics were identical. So my noise and hesitation has been dismissed as a quirk of the car and if I wasn't happy they would see if they could do me a good part ex deal. Wont be buying another Renault:mad

 

Never heard of the problems as reported here ... however I did change the dump valve to a Forge one ... But the Original one was fine.

 

Hello everybody. I want to renew this topic. Till now i have 57 cases of 1.2 engines failed.

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